Claims Management
Support You Can Count On,
When You Need It Most
At Sancus Insurance Services, standing by your side when it matters most is our unwavering commitment. We are dedicated to providing steadfast support throughout every stage of the claims process, ensuring you never face it alone.
From the very beginning, our focus is on managing your loss efficiently while delivering added value through:
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Personalised in-house support to guide you toward the best possible outcomes and smooth claim settlements.
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Transparent, open communication to keep you informed and empowered every step of the way.
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Tailored claim protocols and detailed reporting (if needed)
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Technical advice and clear interpretation whenever you need it.
We recognise that claims can be complex. That’s why, beyond our in-house advocacy, we proactively collaborate with trusted specialists when necessary, ensuring your claim is handled with the utmost care for a successful resolution.
Important Claims Tips
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Take photos of the damaged items, If possible keep damaged items for inspection by an assessor if assigned
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Arrange make safe repairs if necessary to mitigate any further loss
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No not admit liability to any third party and refrain from mentioning you have insurance
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Provide a quote to repair/replace the item
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Provide proof of ownership
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In the event of a theft or malicious damage claim, report the matter to the Police and retain the Police Report Number
